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Homefort Privacy Policy

Effective Date: 1st of January, 2025

Homefort (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services through our websites, mobile apps, devices (like Gasbot), and other technology platforms (collectively, the “Services”). By using the Services, you agree to the practices outlined in this Privacy Policy.

Information We Collect

a. Information You Provide Directly: - Business name, address, contact details - Payment information and billing preferences - Feedback and communication with our support team b. Automatically Collected Information: - Gas consumption data from Gasbot devices - Delivery data (e.g. time, location, quantity delivered) - Usage logs and device diagnostics - Hub and franchise performance metrics c. Location Data: - Real-time location for accurate delivery via the Homefort app - Hub and delivery van tracking d. Cookies and Similar Technologies: - We may use cookies and similar tools to enhance your experience on our websites and apps.

How We Use Your Information

- Automate and manage gas delivery before your business runs out - Monitor gas levels and forecast refills - Optimize delivery routes and reduce downtime - Provide dashboards with energy usage insights - Process payments and manage subscriptions - Ensure hub and franchise performance - Communicate promotions, service changes, or new features

How We Share Your Information

We do not sell your data. However, we may share it with: - Authorized franchise hub managers, to fulfill deliveries and manage logistics - Vetted service providers, for cloud storage, analytics, and payment processing - Government or law enforcement, if required by law or to protect our legal rights - Homefort staff and contractors, under strict confidentiality agreements

Your Choices and Rights

You can: - Access or update your account information - Request deletion of your data (subject to legal obligations) - Opt out of marketing communications - Request a copy of your usage and billing history

Data Security

We use industry-standard security measures, including encryption, access controls, and regular audits to protect your data. However, no system is 100% secure.

Data Retention

We retain your data as long as your business uses our Services and for a reasonable period thereafter for legal, accounting, and operational purposes.

Children’s Privacy

Homefort services are not intended for use by individuals under 18 years old. We do not knowingly collect data from children.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notice.

Contact Us

Homefort HQ 1 Afolabi Awosanya Street, Agbaoku Estate, Opebi, Lagos Email: support@homefort.africa

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