1. Introduction
Hello! We've created this privacy policy to explain how we collect, use, disclose and protect your information; including any nonpublic personal information. This policy applies to information we collect when you use our website and mobile application (collectively, Services) or otherwise interact with us as described below. We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as by adding a statement to the homepages of our website or mobile application or by sending you an email notification). We encourage you to review the privacy policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. This privacy policy applies to the Services provided by Homefort (we or us).
2. Collection of Information
2.1 Categories of Non-public Personal Information
We collect nonpublic personal information you provide to us when you apply for a Homefort service. The types of information we may collect include your name, address, phone number, email address, date of birth, bank account information, username and password.
2.2 Information About Your Transactions With Us
As you use your Homefort app to enjoy seamless cooking service, we collect nonpublic information in connection with each time of cook, cook duration and volume of gas use per cook time.
2.3 Information From Other Sources
When you create a Homefort account, we may collect information, including non-public personal information about you from non-affiliated third party service providers in order to verify your identity and for fraud prevention.
2.4 Other Information we collect
We may collect information you provide to us, such as your name, email address and any other information you choose to provide. For example, we may collect such information if you request an invite to join Homefort or if you enter into any contest or promotion.
2.5 Information We Collect Automatically from our Services
When you access or use our Services, we automatically collect information about you as follows:
- Log Information: We log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
3. Use of Information
We may use your information, including non-public personal information as follows:
- Provide, maintain and improve our Services
- Provide and deliver the products and services you request, process transactions and send you related information, including confirmations.
4. Disclosure of Information
When we share personal data, we do so in accordance with Data Protection Law. We may share certain personal data, where necessary, with employees, contractors, consultants or advisers, to facilitate sales and for general commercial purposes.
5. Your Rights
We respect your rights to privacy and will respond to requests for access or control over information about you in accordance with Data Protection Law. We may require you to verify your identity before we take any action.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
7. How Long Do We Keep Your Information
We will hold your personal information on Homefort's systems for as long as is necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
1, Afolabi Awosanya Street, Awoshika bus-stop, Ikeja, Lagos, Nigeria.
[email protected]
homefort
We are eager to provide an exceptional assistance.
At Homefort, we do not take customer experience lightly. We go the extra mile to ensure we become the most trusted LPG brand in Nigeria while providing excellent customer support services, swift and easy delivery and a simple return policy.
Term & Conditions
